Effective case noting skills for child and family service practitioners

This training develops expertise in effectively capturing the key components that form the basis of professional case notes.

Designed for practitioners, case managers, social workers and other workforce participants who are part of an integrated system that supports a child or young person and their family, this highly interactive 3.5-hour workshop will create a safe learning environment to develop a deep understanding of how to write professional case notes.

Learning outcomes

  • Understand the function of case noting when working with children, young people, and their families;
  • Develop an understanding of case noting fundamentals;
  • Increase skillset to improve case noting and record-keeping capabilities;
  • Develop an understanding of key considerations, including legal implications and best practices; and
  • Develop strategies to support practitioners in embedding best practice principles when case noting and record keeping.

Intended audience

Anyone who performs day-to-day case management and family and client services support roles, including but not limited to Team Leaders, Practitioners, Practice Leads and support workers who are required to prepare, record, and share case notes.

More information

This is an interactive 3.5-hour session that can be delivered either online or in person.
To optimise the learning experience and maximise opportunities for learner participation, audience capacity is 30 participants per session.
Need help?
Contact the Centre's Learning and Business Development team for more information about this training.
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