Inspire, engage and lead the way

The BSB50420 Diploma of Leadership and Management empowers you to inspire, engage, and lead the way in your workplace.

The Diploma program develops and elevates management competencies tailored to the child, youth, and family services sectors, nurturing the skills needed to innovate and drive impact.

Participants develop proactive leadership and initiative skills, learn to use sound judgment in planning and organising, and adopt effective communication and self-management strategies. Participants will also learn to skilfully design, implement, and evaluate solutions to emerging challenges and identify and analyse information from diverse sources.

Course overview

The course consists of 12 units of competencies, including six core units and six elective units and will be delivered over 12 full-day training sessions over 18 months. Sessions will be delivered six weeks apart.

Training will be carried out via remote learning on Microsoft Teams.

The participant’s workplace will provide a live environment in which to apply newly acquired knowledge and skills during a normal workday. Most assessments will be workplace-based, where skills and knowledge will be applied in the participant’s work environment.

Intended audience

The BSB50420 Diploma of Leadership and Management is an online course and is ideal for those who have recently entered a leadership or team management role and are contributing to organisational strategies, as well as emerging and aspiring leaders and managers seeking to advance their careers within the dynamic child, youth, or family services sectors. No prerequisites are required.

Develop the skills to innovate and drive Impact

Learning outcomes

  • The development and use of emotional intelligence to increase self-awareness, self-management, social awareness, and relationship management in the workplace.
  • Lead and manage effective workplace relationships.
  • Develop and monitor the implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.
  • Lead teams in the workplace and actively engage with the management of the organisation.
  • Undertake financial management within a work team in an organisation
  • Present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others.
  • Manage the performance of direct reports staff.
  • Lead and manage continuous improvement systems and processes.
  • Manage business risk.
  • Create systems and processes to organise information and prioritise tasks.
  • Manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

Units of competency

Core Units

  • BSBPEF502 – Develop and use emotional intelligence
  • BSBOPS502 – Manage business operational plans
  • BSBLDR523 – Lead and manage effective workplace relationships
  • BSBTWK502 – Manage team effectiveness
  • BSBCMM511 – Communicate with influence
  • BSBCRT511 – Develop critical thinking in others

Elective Units

  • BSBPEF501 – Manage personal and professional development
  • BSBLDR522 – Manage people performance
  • BSBSTR502 – Facilitate continuous improvement
  • BSBOPS504 – Manage business risk
  • BSBOPS505 – Manage organisational customer service
  • BSBFIN501 – Manage budgets and financial plans

Delivery dates

This course will be delivered via remote learning on Microsoft Teams.

Training is from 9.30am – 4.30pm.

Each session will be six weeks apart.

2025:
31 Jan, 14 Mar, 2 May, 13 Jun, 25 Jul, 5 Sep, 17 Oct, 28 Nov

2026:
30 Jan

Cost

Members rate: $4,800.00

Non-members rate: $5,700.00

The course fee covers course resources, registration, assessment, and participant support.

Fees can be collected through a three-stage payment plan.

More information
Download the BSB50420 Diploma of Leadership and Management course brochure; it provides everything you need to know about the BSB50420 Diploma of Leadership and Management.
Download (PDF)